Ejemplo de una buena conversacion en Twitter @HoracioMarchand | SMO Twitter

Bonus: la pagina web de www.horaciomarchand.com

Donde les recomiendo mucho las lecturas de su sección eBooks

Marchand, H. (n.d.). Pagina Web. [Web page]. Recuperado el 10 de octubre de 2011 de http://www.horaciomarchand.com/

Marchand, H. (n.d.). Pagina Web. eBooks. [Web page]. Recuperado el 10 de octubre de 2011 de http://www.horaciomarchand.com/menu-ebooks

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Examples on Twitter for Good Customer Service @socialnerdia | SMO Twitter

Here are some examples of Tweets that demonstrate good communications from the brand and its clients.

Bonus: its book is on Amazon

Contreras, E. (December 31, 2012). Social State: Thoughts, Stats and Stories about the State of Social Media in 2013. [eBook]. Amazon Kindle Ed. Recovered on January 03, 2013 from http://www.amazon.com/Social-State-Thoughts-Stories-ebook/dp/B00ATTT2UG/ref=reg_hu-rd_add_1_dp

Examples on Twitter for Customer Service Crisis | SMO Twitter

Here are some examples of Tweets that demonstrate common misunderstandings or lack of  communications from the brand and its clients.

 

Reviews on Twitter for @cristoleon_ | SMO Twitter

I opened this section of the blog with a collection of images of tweets of the connections that have impacted me in Twitter.

Gracias a todos por sus tweetts